Aangan
Legal · Aangan India

The fine print, as plainly as we could write it.

DRAFT — NOT YET LEGAL ADVICE. These documents are starter drafts. Before Aangan accepts a paying booking they must be reviewed by Indian counsel competent in the IT Act 2000, the Consumer Protection Act 2019, the DPDP Act 2023, the CGST Act, and Section 194-O of the Income Tax Act. Replace this banner with the reviewed version before launch.

These terms apply to anyone listing a property on Aangan. They are in addition to the main Terms of Service.

1. Right to list

  • You must have the lawful right to receive paying guests at the property — as owner, lessee with landlord permission, or authorised manager.
  • Where your municipal corporation requires a homestay / B&B registration, you must hold a valid registration and provide the certificate number on request.
  • Co-operative housing societies often have their own rules — it is your responsibility to comply.

2. Listing accuracy

  • Photos must be of the actual property, current within the last 12 months.
  • Amenities, occupancy and price must be accurate. Any meaningful inaccuracy entitles the guest to a full refund and we will refund regardless of the cancellation policy.

3. Safety standards

  • Working smoke alarm in every sleeping area where the property uses indoor cooking or open flames.
  • A clearly visible fire extinguisher in homes that prepare meals for guests.
  • Working external door locks; means to lock from the inside.
  • First-aid kit accessible to guests.
  • Emergency contact card with local police, hospital and the host's mobile, displayed prominently.

4. Guest verification & check-in

State police regulations require hosts to record guest details at check-in. You agree to do this and to comply with any local Form-C or equivalent requirement for foreign nationals.

5. Pricing & what you take home

For each booking, Aangan retains a service fee (currently 4% of the room subtotal) and remits the rest of the room amount and cleaning fee to you, less TDS at 1% of gross under section 194-O of the Income Tax Act. GST collected from the guest is remitted by Aangan to the government — you receive the room amount net of GST you would otherwise owe on the platform fee.

6. KYC

  • Before your first payout you must complete KYC: PAN, Aadhaar (we store only the last 4 digits), bank account verification.
  • KYC is performed by an authorised partner (Karza or HyperVerge). You consent to your data being shared with that partner solely for verification.
  • Reverification may be requested if our risk system flags inconsistency.

7. Payouts

  • Payouts settle to your verified bank account within 24 hours of check-in.
  • Payouts are gated on completed KYC. If KYC lapses, payouts are held until you reverify.
  • You receive an annual TDS statement (Form 16A equivalent) reflecting the deductions made under section 194-O.

8. Conduct

  • You will not discriminate against any guest on the basis of religion, race, caste, gender, sexual orientation, marital status, or any other ground protected by Indian law.
  • You will not solicit off-platform payments. Doing so is a serious breach and may result in delisting and forfeiture of pending payouts.
  • You will respond to guest messages within a reasonable time (we measure this; chronic non-response affects listing visibility).

9. Cancellations by hosts

Where you cancel a confirmed booking we may (a) refund the guest in full at your cost, (b) levy a cancellation penalty (typically the platform service fee Aangan would have earned), and (c) reduce your listing visibility for a period proportional to the disruption. Repeated cancellations may result in delisting.

10. Indemnity

You agree to indemnify Aangan against claims by guests or third parties arising out of (a) inaccurate listing information, (b) breach of these terms, or (c) damage caused at the property by your acts or omissions. This is in addition to remedies under the Consumer Protection Act, 2019.

Last updated: 2026-08-25.